CONVERGE
 
 

Solution

Approval Workflow Monitoring

 
 

Reduce approval delays and interruptions to the business with simple-to-use, real-time solution for approval workflow monitoring and administration.

 

Improve approval workflow performance and avoid business interruptions

 
 
 
 

SAP Approval Workflows offer standardized internal controls and business process automation to ensure that your organization operates more efficiently and in compliance with the corporate policies. However, any interruptions during the approval workflow execution, whether technical or business exceptions, can introduce delays in approval process and in turn impact the crucial business operations.

The Approval Workflow Monitoring app empowers the system and LoB administrators with all necessary process monitoring information and exception management tools to quickly identify and rectify any issues to prevent and avoid delays in time-sensitive, business critical decisions.

  • Based on SAP Fiori Design Principles and SAPUI5 technology

  • On-premise or cloud deployment

  • Seamless integration with SAP backend

  • Optimized user experience enabling you to conveniently manage your work from anywhere, anytime

 
 

Drive uninterrupted execution of time-sensitive approval decisions.

 
 

Key Capabilities

 
 
 
 
  • Seamless integration with the backend SAP Workflow engine to provide full visibility to the entire approval lifecycle via monitoring dashboards.

  • Provide LoB admin proper authorization to perform the necessary tasks for monitoring and resolving the issues, including work item related actions: Forward, Redetermine, Restart, Forced Restart, Re-process.

  • Limit the admin’s visibility to LoB specific workflows

  • Route all workflows in exceptions to the configured LoB admin for issue resolution instead of IT WF admin.

  • LoB admin to manage user-to-user substitutions relevant to LoB specific workflows.

  • Full visibility to the approval history including the past, present, and upcoming levels and their relevant approvers.

  • Display the overall release process flow and approval history.

  • Advanced search features to filter various business objects (e.g., purchase requisitions/orders, supplier requests, etc.) by key attributes, including Account Assignment - Projects, Network/Activities, and Cost Centers.

 

Awards

Converge provides the expertise you need, packaged in a portfolio of innovative solutions, consulting services, and support.

Gold Award

SAP Quality Award, 2013-14

Silver Award

SAP Quality Award, 2013-14

Best App Award

SAP Innovation Challenge for Manufacturing Apps, 2012

 

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