Improving Approval Workflows and Policy Governance
Client Profile
A leading Food Manufacturing Company.
Business Challenge
The organization relied on fragmented, email-driven approval processes spread across multiple systems. Users lacked visibility into approval status, executives and field teams had limited mobile access, and enforcing policy controls—such as delegation of authority—was difficult. These gaps also made maintaining audit readiness and governance consistency a recurring challenge.
Solution
Converge delivered a centralized approval platform built on SAP BTP. The solution unified approvals across business functions, automated policy-driven workflows, and integrated directly with SAP S/4HANA to create a consistent, auditable, mobile-enabled experience for all stakeholders.
Key Capabilities
Centralized Approval Hub
A unified workspace to initiate, review, and track approvals across finance, procurement, and operations.
Workflow & Policy Automation
Dynamic routing, configurable thresholds, and automated delegation-of-authority enforcement.
Integration & Audit Trail
Real-time synchronization with SAP S/4HANA and complete traceability to support compliance and governance.
Mobile & Analytics Dashboard
Mobile approval features and insights into cycle times, workload distribution, and policy adherence.
Technology Stack
SAP S/4HANA RISE
SAP Business Technology Platform (BTP)
SAP Fiori
SAP Build Work Zone
SAP Business Workflow
Impact
40% faster approval cycle times through automated routing and fewer manual steps.
Standardized, policy-driven workflows across all divisions, replacing inconsistent, siloed processes and improving data consistency and compliance visibility.
Higher user adoption, with mobile approvals and clear access to required details on the go.
Results
By consolidating workflows and automating policy enforcement, the company now operates with greater consistency, faster decision-making, and improved audit readiness. The solution established a scalable approval foundation that supports future growth and additional automation opportunities.